One Health Medical Group (“we,” “us,” or “our”) is dedicated to safeguarding your privacy and the confidentiality of your personal and health information. This Privacy Policy describes how we collect, use, disclose, and secure your personal information when you visit our website www.onehealthmedgroup.com or use our services. By using our website, you accept the terms described in this policy.
1. Information We Collect
We may gather the following types of personal and health information:
- Personal Identifiable Information (PII) includes name, email address, phone number, date of birth, and address.
- Health information includes medical history, specific health concerns, therapy or operation details, clinical pictures, and insurance information.
- Billing information includes credit card numbers and insurance coverage.
- Usage data includes IP address, device type, browser type, cookies, and website pages visited.
2. How We Use Your Information
We utilise the collected information to offer health and medical support, consultations, and follow-up treatments.
- Schedule appointments and send reminders.
- Process payments and insurance claims.
- Enhance our website’s functionality and user experience.
- Send updates, emails, and promotional materials (with your permission).
- Comply with all applicable rules and regulations, including HIPAA.
3. How We Share Your Information
We will only share your information in the following circumstances:
- With Service Providers: To assist us in providing medical services (such as labs, pharmacies, or IT services).
- With insurance companies: For billing and reimbursement.
- Legal Compliance: As required by law, court orders, or government regulations.
- With Your Consent: For referrals, specialists, or upon your request.
4. HIPAA Compliance
One Health Medical complies with all federal laws and regulations under the Health Insurance Portability and Accountability Act (HIPAA) as a healthcare and medical support organisation. Only the uses allowed by HIPAA regulations, such as treatment, payment, and healthcare operations, will involve the sharing of your protected health information (PHI).
5. How We Protect Your Information
To safeguard your health and personal information, we implement stringent security procedures, such as:
- Encrypting sensitive data sent online.
- Protect firewalls and servers from unwanted access.
- Frequent security audits and data privacy training for employees.
- Even with these precautions, no system is completely safe, and we cannot promise that your data will be completely secure.
6. Cookies and Online Tracking
We use cookies and similar technologies to:
- Track website usage and improve your browsing experience.
- Understand how people use our website and optimize content.
- The functionality of the website may be affected if you disable cookies in your browser’s settings.
7. Third-Party Links
Links to external websites, including social media platforms, may be found on our website. The content and privacy policies of those third-party websites are not our responsibility. We advise you to review their privacy statements.
8. Your Rights and Choices
You are entitled to the following protections for your health and personal data:
- Access and Correction: You have the option to ask for your medical records to be accessed or corrected.
- Opt-Out: By following the directions in the email, you can choose not to receive any further promotional communications.
- Data Deletion: Subject to legal requirements, you have the right to request that your data be deleted.
- Request Restrictions: You have the option to ask us to use or disclose your PHI in a limited manner.
Please use the details below to get in touch with us in order to exercise these rights.
9. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not intentionally gather children’s personal data. Please get in touch with us if you think we may have obtained information from a child, and we will take immediate action to remove it.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
One Health Medical Group
2 University Plaza Drive, Suite 500, Hackensack
NJ 07601
Phone: (551) 340-8300
Email:
dratoot@onehealthmedgroup.com
staff@onehealthmedgroup.com
This Privacy Policy ensures transparency about how One Health Medical Group collects, uses, and protects your personal and health information. By continuing to use our services and website, you acknowledge and agree to the terms outlined above.